Delivery Policy of Italian Stitches:
- Order Processing and Delivery: Italian Stitches takes pride in delivering your orders promptly and efficiently. Once your order is placed and payment is confirmed, we begin processing it within the specified timeframe. Please note that bespoke tailoring requires time and attention to detail, and therefore, delivery timelines may vary depending on the complexity of your order.
- Personal Delivery via DHL or FedEx: We believe in providing a personalized delivery experience for our customers. Every order from Italian Stitches is personally packaged and entrusted to reputable shipping carriers such as DHL or FedEx. This ensures reliable and secure delivery of your tailored garments to your designated address.
- Delivery Charges: Please note that delivery charges are the responsibility of the customer. The shipping cost will be calculated based on the weight, dimensions, and destination of your order. The shipping charges will be clearly indicated during the checkout process and added to the total order value.
- Tracking and Notifications: Once your order is dispatched, we will provide you with a tracking number. You can use this number to monitor the progress of your shipment through the respective courier’s tracking system. Additionally, we may send you email notifications at key stages of the delivery process, including confirmation of dispatch and estimated delivery dates.
- International Deliveries: Italian Stitches offers worldwide delivery. However, please note that international orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These additional charges are the responsibility of the customer and may vary based on local regulations. We recommend contacting your local customs office for further information.
- Delivery Address Accuracy: It is essential to provide accurate and complete delivery address details during the ordering process. Italian Stitches will not be held responsible for any delivery issues or delays arising from incorrect or incomplete address information provided by the customer.
- Delivery Delays: While we strive to ensure timely delivery, unforeseen circumstances or events beyond our control may occasionally cause delays. Italian Stitches will make every effort to keep you informed in such situations and work towards a satisfactory resolution.
Please review the Delivery Policy carefully before placing your order. By proceeding with your purchase, you acknowledge and accept the terms and conditions outlined herein regarding the delivery of your tailored garments.