Privacy Policy for Italian Suit Stitches

Last Updated: May 4, 2025

1. Introduction

Welcome to Italian Suit Stitches (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website italianstitches.com (the “Website”), including any content, functionality, and services offered through the Website.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Website.

2. Information We Collect

2.1 Personal Data

We may collect personal information that you voluntarily provide to us when you:

  • Complete forms on our Website
  • Make a purchase or place an order
  • Book an appointment or consultation
  • Create an account
  • Subscribe to our newsletter
  • Request a quote
  • Contact us

The personal information we collect may include:

  • Name, email address, phone number, and contact details
  • Billing and shipping address
  • Payment information
  • Measurements and size specifications
  • Design preferences and style choices
  • Photos you provide for custom tailoring reference
  • Communication preferences

2.2 Automatically Collected Information

When you visit our Website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Time zone setting
  • Pages visited
  • Time spent on those pages
  • Unique device identifiers

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Process and fulfill your orders
  • Create and maintain your customer account
  • Provide customer service and support
  • Send you order confirmations and updates
  • Personalize your experience
  • Process payments
  • Communicate with you about products, services, and promotions
  • Improve our Website and services
  • Comply with legal obligations
  • Protect against fraud and unauthorized transactions

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

4.1 Service Providers

We may share your information with trusted third parties who assist us in operating our Website, conducting our business, or servicing you (such as payment processors, shipping companies, and IT service providers).

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. International Data Transfers

Since we are based in Bangkok and serve clients globally, your information may be transferred to, stored, and processed in countries outside your country of residence, including Thailand. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

  • The right to access your personal information
  • The right to rectify inaccurate information
  • The right to erase your personal information
  • The right to restrict processing of your personal information
  • The right to data portability
  • The right to object to processing of your personal information
  • The right to withdraw consent

To exercise any of these rights, please contact us using the details provided in the “Contact Us” section.

9. Children’s Privacy

Our Website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Our Website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the “Last Updated” date. You are advised to review this privacy policy periodically for any changes.

12. Marketing Communications

With your consent, we may send you marketing communications about our products, services, and promotions. You can opt out of receiving marketing communications at any time by:

  • Clicking the “unsubscribe” link in any marketing email
  • Contacting us using the details provided below

13. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Italian Suit Stitches
Email: [email protected]
Hours: Monday to Saturday, 8am to 10pm (Bangkok Time)

By using our Website, you consent to our privacy policy.